On-Site Inventory & Customer Service Pro

W. W. Grainger; Greensboro (NC); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

6 holidays per year

401(k) company match

Tuition assistance

Job summary

W.W. Grainger, Inc. in Greensboro, NC is hiring a part-time On-Site Service Representative to manage customer inventories, deliver outstanding service, and drive account growth through Grainger's KeepStock program.

You will stock product, resolve issues, and work with partners to implement sales strategies. You will stock purchased product at customer locations, resolve problems, follow routes, and identify process improvements while collaborating with sales to expand Grainger offerings.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/ or work in difficult positions.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Problem solving

Collaboration

Education

High School Diploma

Job description

W.W. Grainger, Inc. in Greensboro, NC is hiring a part-time On-Site Service Representative to manage customer inventories, deliver outstanding service, and drive account growth through Grainger's KeepStock program.

You will stock product, resolve issues, and work with partners to implement sales strategies. You will stock purchased product at customer locations, resolve problems, follow routes, and identify process improvements while collaborating with sales to expand Grainger offerings.