On-Site Service & Inventory Specialist

W.W. Grainger, Inc.; Denver (CO); On-site; USD 32,000 - 40,000; Full time

Job summary

W.W. Grainger, Inc. is hiring a Full-Time On-Site Service Representative for East Denver. The role supports Grainger’s KeepStock program, servicing inventory at customer sites and delivering outstanding service across multiple locations.

You will stock products, verify inventory levels, and follow routing software to manage routes while collaborating with sales partners to grow Grainger offerings. Benefits start day one; hours are Mon-Fri, 7am–3pm.

Qualifications

• 3 years' experience in selling or service environment.
• High School Diploma or equivalent.
• Ability to lift 25 to 60lbs and/or work in difficult positions.
• Have and maintain a valid driver's license in State of residence.

Responsibilities

• Service multiple customer locations.
• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Skills

Customer service

Collaboration

Problem solving

Route planning

Education

High School Diploma or equivalent

Tools

Routing software

Job description

W.W. Grainger, Inc. is hiring a Full-Time On-Site Service Representative for East Denver. The role supports Grainger’s KeepStock program, servicing inventory at customer sites and delivering outstanding service across multiple locations.

You will stock products, verify inventory levels, and follow routing software to manage routes while collaborating with sales partners to grow Grainger offerings. Benefits start day one; hours are Mon-Fri, 7am–3pm.