On-Site Senior Customer Service & Order Specialist

Motion; Lexington (KY); Ibrido; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Motion Industries in Lexington, KY is seeking a Customer Service Representative II on-site to respond to product inquiries, provide quotes, and handle order entry. You will negotiate pricing within set parameters to maximize gross profit and foster repeat business with customers.

The role requires strong communication, reliability, organization, and attention to detail, with 3–5 years of related experience and a high school diploma or GED.

Competenze

• High school diploma or GED required; 3–5 years of related experience preferred.
• Reliability, organization, and attention to detail are essential.
• Excellent written, verbal, and listening communication skills; ability to multi-task and manage time.
• Strong computer skills and negotiation abilities; basic product knowledge.

Mansioni

• Respond to customer inquiries regarding products, provide quotes, and process orders via phone, fax, email, or walk-ins.
• Place customer orders and influence pricing within defined parameters to maximize gross profit.
• Build and maintain customer relationships to drive repeat business and improve processes.
• Assist with inventory management and ensure timely order fulfillment and shipping.
• Support other Customer Service Representatives and resolve customer problems as needed.

Conoscenze

Reliability

Organization

Attention to detail

Communication skills

Multi-tasking

Time management

Computer skills

Negotiation skills

Product knowledge

Formazione

High school diploma or GED

Descrizione del lavoro

Motion Industries in Lexington, KY is seeking a Customer Service Representative II on-site to respond to product inquiries, provide quotes, and handle order entry. You will negotiate pricing within set parameters to maximize gross profit and foster repeat business with customers.

The role requires strong communication, reliability, organization, and attention to detail, with 3–5 years of related experience and a high school diploma or GED.