On-Site Senior CSR & Inside Sales Advocate

Motion; Macon (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid time off (vacation, sick, and hol

Job summary

Motion Industries in Macon, GA is seeking a On-Site Sr CSR to join the sales team. The role focuses on accurate customer needs, guiding customers, and ensuring error-free transactions while supporting more experienced CSRs.

The position requires strong customer service, reliability, and the ability to multi-task in a fast-paced environment, with daily interaction at the customer location. A high school diploma and 5+ years of related experience are typical.

Qualifications

• Typically requires a high school diploma or GED and five or more years of related experience.
• Strong customer service and sales orientation is expected.
• Excellent communication and organizational skills are essential.

Responsibilities

• Respond to customer inquiries, provide quotes, and take orders via phone, fax, email, or walk-in.
• Ensure appropriate inventory levels for Consignment customers.
• Source products from branch, DC, or supplier inventories and identify Motion Industries assets for sale.
• Negotiate price within parameters to influence gross profit.
• Mentor/lead to lower level employees and act as SME on multiple products.

Skills

Customer service

Communication skills

Multi-tasking

Time management

Computer skills

Education

High school diploma or GED

Tools

Office software

Job description

Motion Industries in Macon, GA is seeking a On-Site Sr CSR to join the sales team. The role focuses on accurate customer needs, guiding customers, and ensuring error-free transactions while supporting more experienced CSRs.

The position requires strong customer service, reliability, and the ability to multi-task in a fast-paced environment, with daily interaction at the customer location. A high school diploma and 5+ years of related experience are typical.