On-Site Resident Services Lead: Community Programs

Mercy Housing; Denver (CO); On-site; USD 68,770,000 - 74,501,000; Full time

Benefits offered by this job

Early Fridays off

Holiday hours ({3 paid hours})

Healthcare plans

Dental & Vision coverage

PTO first year (15 days) + holidays

Volunteer PTO

Parental and caregiver leave

Life insurance (employer-paid)

403b + match

Employee Assistance Plan

Pet insurance

Job summary

Mercy Housing on-site Resident Services Coordinator II at The Rose on Colfax in Denver coordinates on-site programs, tracks outcomes, and connects residents to resources to stay stable and successful. You identify barriers, build community partnerships, and may provide direct support as part of a collaborative team focused on resident stability.

This is an on-site position with a schedule aligned to property needs and resident programs, offering opportunities to blend data, outreach, and service

Qualifications

• High School Diploma or equivalent.
• Two (2) years of experience in community development, social services, or related field.

Responsibilities

• Collect required data for designated program components and record data in the Mercy Housing database in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Evaluate outcomes of programs and services delivered on a regular basis as required.
• Develop a comprehensive understanding of residents to offer residents the opportunity to assist their community and guide them towards appropriate services and resources.
• Participate in and/or lead activities within Mercy Housing and with partner agencies that build professional capacity and enhance working relationships.
• Other duties as assigned.

Skills

Team collaboration

Communication skills

Empathy

Confidentiality

Ability to work with diverse residents

Education

High school diploma or equivalent

Bachelor's degree in related field

Tools

MS Office

Job description

Mercy Housing on-site Resident Services Coordinator II at The Rose on Colfax in Denver coordinates on-site programs, tracks outcomes, and connects residents to resources to stay stable and successful. You identify barriers, build community partnerships, and may provide direct support as part of a collaborative team focused on resident stability.

This is an on-site position with a schedule aligned to property needs and resident programs, offering opportunities to blend data, outreach, and service