On-Site Resident Relations Specialist

Irvine Company Chicago; Los Angeles (CA); Sur place; USD 35 000 - 43 000; Plein temps

Avantages offerts par ce poste

Paid time off

401(k) matching

Health benefits

Résumé du poste

Irvine Company Apartment Communities seeks a Community Relations Representative to serve as the first on-site contact for residents, fostering positive relationships and resolving questions.

You will help manage move-in/move-out processes, ensure safety and cleanliness of common areas, document tasks, and leverage technology to improve service. Travel between communities in California may be required daily.

Qualifications

• Customer service mindset with ability to resolve questions promptly.
• Strong verbal and written communication.
• Ability to engage with residents professionally.

Responsabilités

• Provides excellent customer service by anticipating needs and resolving questions promptly.
• Maintains clean and safe common areas, addressing hazards proactively.
• Completes administrative resident services tasks and documents in the operating platform.
• Drives efficiency by adopting and maximizing use of technologies.

Connaissances

Excellent customer service

Excellent communication

Interpersonal skills

Formation

High School Diploma / GED or equivalent experience

Outils

Google Suite

Description du poste

Irvine Company Apartment Communities seeks a Community Relations Representative to serve as the first on-site contact for residents, fostering positive relationships and resolving questions.

You will help manage move-in/move-out processes, ensure safety and cleanliness of common areas, document tasks, and leverage technology to improve service. Travel between communities in California may be required daily.