On-Site Community Relations & Resident Services Specialist

Irvine Company; San Diego, Northern (CA, KY); Hybrid; USD 33,000 - 40,000; Full time

Job summary

Irvine Company Apartment Communities in San Diego, CA is seeking a Community Relations Representative to be the first point of contact for on-site resident interactions, fostering positive relationships and managing communications. You will support move-in and move-out processes, drive resident retention, resolve questions promptly, and ensure common areas meet company standards and safety requirements.

This role also involves completing resident services tasks in the proper systems and

Qualifications

• Excellent communication and interpersonal skills are required.
• Proficiency with Google Suite is preferred.

Responsibilities

• The Community Relations Representative serves as the first point of contact for resident interactions on-site and fosters positive relationships.
• Ensures move-in and move-out processes run smoothly and drives resident retention while resolving questions promptly.
• Maintains common areas to company standards and proactively identifies hazards.
• Completes resident services tasks and documents them in the operating platform.
• Drives efficiency by adopting and using new and existing technologies.

Skills

Excellent communication

Interpersonal skills

Google Suite

Education

High School Diploma or GED

Job description

Irvine Company Apartment Communities in San Diego, CA is seeking a Community Relations Representative to be the first point of contact for on-site resident interactions, fostering positive relationships and managing communications. You will support move-in and move-out processes, drive resident retention, resolve questions promptly, and ensure common areas meet company standards and safety requirements.

This role also involves completing resident services tasks in the proper systems and