On-Site Resident Relations Specialist

Irvine Company; Los Angeles (CA); On-site; USD 35,000 - 43,000; Full time

Benefits offered by this job

Paid time off

401(k) matching

Health benefits

Job summary

Irvine Company Apartment Communities is seeking a Community Relations Representative to serve as the on-site first point of contact for residents, ensuring smooth move-in/out, strong retention, and prompt resolution of questions. The role emphasizes excellent customer service and proactive facility maintenance in Playa Vista, CA.

Ideal candidates have 1–3 years of related experience, strong communication skills, and proficiency with Google Suite.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in Google Suite.
• 1–3 years of relevant work experience.

Responsibilities

• Provide excellent customer service by anticipating needs and resolving questions promptly.
• Maintain community areas to company standards and identify hazards.
• Complete all administrative resident services tasks and document in the operating platform.
• Drive efficiency by adopting and maximizing the use of new and existing technologies.

Skills

Communication

Interpersonal

Education

High School Diploma / GED

1-3 years experience

Tools

Google Suite

Job description

Irvine Company Apartment Communities is seeking a Community Relations Representative to serve as the on-site first point of contact for residents, ensuring smooth move-in/out, strong retention, and prompt resolution of questions. The role emphasizes excellent customer service and proactive facility maintenance in Playa Vista, CA.

Ideal candidates have 1–3 years of related experience, strong communication skills, and proficiency with Google Suite.