On-Site Community Relations Specialist

Irvine Company

Irvine (CA)

In loco

USD 32.000 - 40.000

Tempo pieno

2 giorni fa

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Descrizione del lavoro

Irvine Company Apartment Communities is seeking a Community Relations Representative to serve as the first point of contact for residents on-site at Promenade (Irvine, CA). You will foster positive relationships, manage communications, and help with move-ins/move-outs while driving resident satisfaction and retention.

Ideal candidates have 1-3 years of experience, a high school diploma or GED, and strong communication skills.

Competenze

Provides excellent customer service by anticipating customer’s needs, addressing and taking ownership of resolving questions and concerns promptly and professionally.
Ensures community common areas and grounds are consistently maintained to company standards, proactively identifying and resolving any potential hazards.
Completes all administrative resident services tasks and ensures they are accurately documented in the appropriate operating platform.
Drives efficiency by adopting and maximizing the use of new and existing technologies.

Mansioni

Provide exceptional customer service to residents and visitors, addressing questions and concerns promptly.
Maintain cleanliness and safety of common areas in accordance with company standards.
Complete and record all resident services tasks in the designated system.
Leverage technology to improve operational efficiency and resident experience.