On-site Property Operations Manager – Resident Services

Paradigm Management Corp; Washington (District of Columbia); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical + Dental + Vision

Health Savings Account

401(k) match

Paid Time Off

Referral bonuses

Free on-site parking

Training programs

Promote from within

Housing discount

Job summary

Paradigm Management Corp in Washington, DC is seeking an Operations Manager to supervise daily on-site functions at one apartment community. You will be the primary point of contact for residents and help ensure smooth day-to-day operations and a high standard of resident service.

Key responsibilities include leasing and maintenance coordination, processing applications, move-ins/move-outs, rent and fee postings, payments, renewals, reporting, budgeting support, and ensuring compliance with

Qualifications

• College degree preferred.
• Minimum of 2 years of property management experience.
• Strong proficiency in Entrata, Elise AI and MS Office.
• Strong leadership and interpersonal skills.
• Excellent written communication and numerical abilities.
• Strong organizational skills with accuracy and deadlines.

Responsibilities

• Support day-to-day on-site operations across leasing, maintenance, and administrative functions.
• Oversee lease applications and screening processes and prepare final documentation for approval.
• Coordinate move-ins/move-outs, key issuance, insurance verification, and inspections.
• Post charges related to initial move-ins and start the Financial Move-Out Statement for approval.
• Generate and track resident renewals and assist with resident communications.
• Ensure compliance with company policies and fair housing laws; assist reporting and budgeting.

Skills

Property management

Leadership

Communication

Financial acumen

Multitasking

Attention to detail

Education

College degree preferred

Tools

Entrata

Elise AI

MS Office

Job description

Paradigm Management Corp in Washington, DC is seeking an Operations Manager to supervise daily on-site functions at one apartment community. You will be the primary point of contact for residents and help ensure smooth day-to-day operations and a high standard of resident service.

Key responsibilities include leasing and maintenance coordination, processing applications, move-ins/move-outs, rent and fee postings, payments, renewals, reporting, budgeting support, and ensuring compliance with