On-Site Property & Operations Assistant

Legacy Partners; Santa Ana (CA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Coverage

Paid Sick Leave

Vacation Time

Health Savings Account (HSA) with •em•

401(k) with Company Match

Housing discount

Job summary

Legacy Partners is seeking an on-site, full-time Assistant to the Business Manager for multifamily communities. The role oversees leasing, administrative duties, property operations, and staff supervision, ensuring professional standards and timely reporting.

As part of this team, you will support occupancy goals, manage rent processes, coordinate maintenance, and uphold compliance. This position requires availability Mon, Tue, Wed, Fri and Sat, with opportunities for growth within the property

Responsibilities

• Leasing & Resident Services – Assist with advertising, leasing, and community outreach to support occupancy goals. Prepare and sign rental agreements in the Business Manager's absence. Manage move-ins and move-outs, perform apartment inspections, and resolve resident concerns promptly. Create and implement resident retention strategies.
• Administrative Support – Maintain accurate lease files and assist with bookkeeping. Collect and deposit rent following company procedures. Manage delinquent accounts and coordinate collections. Audit files, perform market surveys, and monitor competition. Support weekly leasing goal setting and maintain shop score standards.
• Property Operations – Ensure the community remains clean, safe, and well-maintained. Coordinate with service teams and vendors to minimize vacancy downtime. Perform regular inspections and report maintenance issues. Enforce service request priorities and maintenance standards.
• Team Leadership – Supervise staff and contractors in the absence of the Business Manager. Support and train team members as needed. Maintain property operations per company standards and policies when leadership is unavailable.
• Compliance & Reporting – Follow all accounting and purchasing policies, including deposit systems, budget tracking, invoice coding, and move-out refund processes. Manage online reputation and uphold professional appearance standards. Ensure all required reporting is accurate and timely.

Job description

Legacy Partners is seeking an on-site, full-time Assistant to the Business Manager for multifamily communities. The role oversees leasing, administrative duties, property operations, and staff supervision, ensuring professional standards and timely reporting.

As part of this team, you will support occupancy goals, manage rent processes, coordinate maintenance, and uphold compliance. This position requires availability Mon, Tue, Wed, Fri and Sat, with opportunities for growth within the property