On-Site Property Manager — Service & Operations Lead

FirstService Residential; Buda (TX); Presencial; USD 80.000 - 90.000; Jornada completa

Descripción de la vacante

FirstService Residential is seeking an on-site Property Manager Assistant to support the management of multiple properties in line with company policies and standards. You will develop knowledge in income/expense management, administration, facilities management and homeowner relations while ensuring flexible hours, including evenings and weekends.

The role involves overseeing field activities, maintaining homeowner communication, preparing reports and assisting in budgeting and operations.

Formación

• Two years of on-site assistant manager or facilities oversight experience required.
• Strong customer service, negotiation and organizational skills.
• Ability to read, analyze and interpret procedures and documents.

Responsabilidades

• Acquires and maintains knowledge of state statutes and client documents.
• Oversees field activities related to the covenants.
• Tracks and responds to home owners’ service requests.
• Maintains homeowner relation program and regular communications.
• Performs daily property inspections.
• Manages petty cash reports.
• Coordinates insurance requirements for properties and vendors.
• Prepares homeowner manuals and emergency procedures.
• Assists in check runs, capital trackers and budget forms.
• Assists in monthly reports and operating/capital budgets.
• Maintains client relationships to ensure retention and high service levels.

Conocimientos

Customer service

Contract compliance

Vendor oversight

Communication

Organization

Time management

Negotiation

Educación

High School diploma or equivalent

BA/BS in Business Administration or related field

Herramientas

Microsoft Office

Descripción del empleo

FirstService Residential is seeking an on-site Property Manager Assistant to support the management of multiple properties in line with company policies and standards. You will develop knowledge in income/expense management, administration, facilities management and homeowner relations while ensuring flexible hours, including evenings and weekends.

The role involves overseeing field activities, maintaining homeowner communication, preparing reports and assisting in budgeting and operations.