On-Site Property Operations Leader

FirstService Residential; Town of Florida (NY); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Full comprehensive benefits

Time off & holidays

401(k) with company match

Job summary

FirstService Residential is seeking a General Manager to lead the on-site operations for a property portfolio. You will manage relationships across departments, ensure contractual obligations are met, and partner with regional leaders to drive quality service for residents.

The role requires 3+ years in property operations or related fields, a Florida CAM license, and strong leadership skills. Standard full-time schedule with on-call emergencies and benefits are offered.

Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills.
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills

3+ years experience

Education

Bachelor’s degree in business or related field

Job description

FirstService Residential is seeking a General Manager to lead the on-site operations for a property portfolio. You will manage relationships across departments, ensure contractual obligations are met, and partner with regional leaders to drive quality service for residents.

The role requires 3+ years in property operations or related fields, a Florida CAM license, and strong leadership skills. Standard full-time schedule with on-call emergencies and benefits are offered.