On-Site Property Front Desk & Admin Specialist

Fairsteadescllc; Florence (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plans

401(k) Retirement Plan

Paid Holidays

PTO

Sick days

Life Insurance

Flexible Spending Account

Pet Insurance

Disability Insurance

Employee Discounts

Job summary

Fairstead is seeking a receptionist to join our team in Florence, AL. You will be the first point of contact for the property and provide administrative support to the on-site team, handling visitor flow and ensuring timely, high-quality service.

Responsibilities include managing records, answering phones, tracking visits, directing office activities, and maintaining supplies, while delivering courteous communication with residents and partners.

Qualifications

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.

Responsibilities

• Maintains records, documentation, and files, particularly more complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversees telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
• Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Directs office activities and functions to maintain efficiency and compliance with company policies.
• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Maintains office supplies inventory.
• Performs other related duties as required.

Skills

Customer service

Communication skills

Time management

Attention to detail

Organizational skills

Microsoft Office

Multi-tasking

Professional demeanor

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Fairstead is seeking a receptionist to join our team in Florence, AL. You will be the first point of contact for the property and provide administrative support to the on-site team, handling visitor flow and ensuring timely, high-quality service.

Responsibilities include managing records, answering phones, tracking visits, directing office activities, and maintaining supplies, while delivering courteous communication with residents and partners.