Resident Services Front Desk Coordinator

Fairstead; Newport (RI); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical Insurance (Meritain Health)

Vision Plans

401(k) Retirement Plan

Paid Holidays

PTO

Job summary

Fairstead, a purpose-driven real estate firm, seeks a receptionist to be the first point of contact at the Newport on-site property. You will support the on-site team with clerical tasks, manage visitor flow, and ensure timely, high-quality administrative service.

Responsibilities include handling calls, mail, and records; coordinating with residents, vendors, and staff; and maintaining office efficiency and policy compliance.

Qualifications

• High school graduation or equivalent.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task and stay organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management and attention to detail.
• Ability to work collaboratively with management, vendors, and associates.

Responsibilities

• Maintain records, documentation, and files, including complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversee telephone, email, and mail distribution.
• Answer phones pleasantly and follow policy procedures.
• Assist in processing work requests and maintain records.
• Maintain courteous communications with residents, applicants, and partner companies.
• Direct office activities to ensure efficiency and policy compliance.
• Assist other staff with duties requiring higher skill.
• Maintain office supplies inventory.
• Perform other related duties as needed.

Skills

Customer service

Time management

Attention to detail

Clear communication

Multi-tasking

Education

High school graduate

Tools

Microsoft Office

Job description

Fairstead, a purpose-driven real estate firm, seeks a receptionist to be the first point of contact at the Newport on-site property. You will support the on-site team with clerical tasks, manage visitor flow, and ensure timely, high-quality administrative service.

Responsibilities include handling calls, mail, and records; coordinating with residents, vendors, and staff; and maintaining office efficiency and policy compliance.