Property Front Desk & Resident Services

Fairstead ESC LLC; Newport (RI); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Medical insurance

Vision plans

401(k) retirement plan

Paid holidays

PTO

Sick days

Life insurance

FSA

Pet insurance

Disability insurance

Discounts

Job summary

Fairstead is seeking a receptionist to perform a variety of administrative and clerical tasks at one of its properties. You will be the first point of contact for the property and provide on-site support for the on-site team.

Responsibilities include maintaining records, handling calls, directing office activities, assisting with work requests, managing supplies, and delivering courteous service to residents, applicants, and vendors. Excellent communication and organizational skills are required.

Qualifications

• High school diploma or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.

Responsibilities

• Maintains records, documentation, and files, particularly more complex or sensitive files.
• Type letters and memos.
• Track visits and calls.
• Oversees telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly, adhering to the phone techniques as stipulated in the policy and procedures manual.
• Assist in taking work requests and expediting their completion; maintaining records as stated in the policy and procedures manual.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Directs office activities and functions to maintain efficiency and compliance with company policies.
• Assists clerical and support staff with their assigned duties, particularly when more advanced, skilled, or sensitive work is required.
• Maintains office supplies inventory.
• Performs other related duties as required.

Skills

Customer service

Communication

Multitasking

Organization

MS Office

Time management

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Fairstead is seeking a receptionist to perform a variety of administrative and clerical tasks at one of its properties. You will be the first point of contact for the property and provide on-site support for the on-site team.

Responsibilities include maintaining records, handling calls, directing office activities, assisting with work requests, managing supplies, and delivering courteous service to residents, applicants, and vendors. Excellent communication and organizational skills are required.