Resident Experience Concierge

Fairstead ESC LLC; Tyrone (Blair County); On-site; USD 32,000 - 46,000; Full time

Job summary

Fairstead is seeking a friendly receptionist to serve as the first point of contact at the property. You will manage front-desk operations, greet residents and visitors, route inquiries, and support the on-site team with administrative tasks.

Ideal applicants have a high school diploma and at least one year of office or customer service experience, with strong written and verbal communication skills and proficiency in Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 1 year of office assistant or customer service experience preferred.
• Strong written and verbal communication skills essential.
• Excellent interpersonal skills and ability to multi-task in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Maintain records, documentation, and files for the property.
• Greet residents and visitors; answer phones and route inquiries.
• Manage mail and deliveries; support on-site team with admin tasks.
• Schedule and coordinate meetings and appointments as needed.
• Direct inquiries to appropriate departments and staff.
• Assist with basic clerical duties to ensure smooth property operations.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Time management

Attention to detail

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Fairstead is seeking a friendly receptionist to serve as the first point of contact at the property. You will manage front-desk operations, greet residents and visitors, route inquiries, and support the on-site team with administrative tasks.

Ideal applicants have a high school diploma and at least one year of office or customer service experience, with strong written and verbal communication skills and proficiency in Microsoft Office.