Property Concierge & Admin Associate

Fairstead ESC LLC; Wisconsin; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Plan

Paid Holidays

PTO

Sick days

Life Insurance

Flexible Spending Account

Pet Insurance

Job summary

Fairstead is seeking a friendly on-site receptionist to be the first point of contact at the property. You will handle front-desk duties, answer phones, manage visits, and provide administrative support to the on-site team.

The role requires strong communication, time management, and multi-tasking in a fast-paced environment. Prior office or customer service experience is preferred, and proficiency in Microsoft Office is expected.

Qualifications

• High school graduate or equivalent.
• One year of office assistant or customer service experience.
• Strong written, verbal communication and interpersonal skills.
• Ability to multi-task, strong attention to detail and be well-organized in a fast-paced environment.
• Excellent customer service and communication skills.
• Exceptional time management skills.
• Able to effectively present information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Strong written and oral skills.
• Accurate with a strong attention to detail.
• Proficient in Microsoft Office Suite.

Responsibilities

• Maintains records, documentation, and files.
• Type letters and memos.
• Track visits and calls.
• Oversees telephone services, email correspondence, and mail distribution.
• Answer phones pleasantly and per policy.
• Assist in taking work requests and expediting completion; maintaining records.
• Maintain courteous communications with residents, applicants, and representatives of other companies.
• Directs office activities to maintain efficiency and compliance with policies.
• Assist clerical staff with duties requiring advanced skills.
• Maintain office supplies inventory.
• Perform other related duties as required.

Skills

Customer service

Organizational skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

Fairstead is seeking a friendly on-site receptionist to be the first point of contact at the property. You will handle front-desk duties, answer phones, manage visits, and provide administrative support to the on-site team.

The role requires strong communication, time management, and multi-tasking in a fast-paced environment. Prior office or customer service experience is preferred, and proficiency in Microsoft Office is expected.