On-Site Program & Office Operations Specialist

ITC Defense; Lexington Park (MD); On-site; USD 55,000 - 85,000; Full time

Job summary

ITC Defense in Lexington Park, MD is seeking a Program Support & Office Administrator to blend programmatic support with office management. The role involves data entry, materials prep, logistics, and serving as the front-facing contact for visitors in a fast-paced office environment.

Responsibilities include coordinating meetings, managing conference room schedules, handling vendor relations, onboarding logistics, and maintaining policy documentation.

Qualifications

• Must possess an active U.S. Secret Security Clearance or have the ability to obtain and maintain one.
• Bachelor’s degree from an accredited university or college (or 6 years of related work experience as a substitute).
• Associate’s degree from an accredited university or college (or 4 years of related work experience as a substitute).
• Experience in Foreign Military Sales (FMS), logistics, program management, or a related administrative discipline.
• Strong organizational skills with ability to manage multiple tasks and shifting priorities.
• Excellent interpersonal and customer service skills with a professional demeanor.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Reliable, punctual, and able to work on-site during core business hours.

Responsibilities

• Support program management tasks including data entry, document formatting, filing, and maintaining program records.
• Assist with preparation of program materials, reports, and presentations.
• Coordinate logistics for program meetings, trainings, and events, including scheduling, room setup, refreshments, and materials distribution.
• Support CAC issuance/revocation, NMCI management, and SAAR processing to provision and maintain access.
• Provide general administrative support to program teams as directed.
• Serve as the primary point of contact for guests and conference rooms, greeting and directing them.
• Manage conference room scheduling and calendars; resolve conflicts.
• Coordinate room setup, AV equipment, refreshments, and seating arrangements.
• Maintain clean, professional common areas and reception spaces.
• Order and maintain office supplies; manage vendor relationships.
• Handle facilities-related issues and mail/deliveries.
• Assist with onboarding and interview logistics for new staff.
• Support leadership or office-wide event scheduling and coordinate calendars.
• Maintain office policies and procedures and suggest improvements.

Skills

Active clearance

Strong organizational skills

Excellent interpersonal skills

Strong written and verbal abilities

Proficiency with Office/Workspace apps

On-site work readiness

Discretion and judgment

Education

Bachelor’s degree

Associate’s degree

Business-related Bachelor’s (preferred)

Tools

Microsoft Office

Google Workspace

Calendar/Scheduling tools

Job description

ITC Defense in Lexington Park, MD is seeking a Program Support & Office Administrator to blend programmatic support with office management. The role involves data entry, materials prep, logistics, and serving as the front-facing contact for visitors in a fast-paced office environment.

Responsibilities include coordinating meetings, managing conference room schedules, handling vendor relations, onboarding logistics, and maintaining policy documentation.