On-Site Procurement & Customer Service Specialist

Civil Recruit; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Vallen is seeking a Warehouse Customer Service Representative to operate on-site at a customer location, handling procurement, order administration, and vendor coordination. You will ensure timely delivery, resolve discrepancies, and maintain strong supplier and customer relationships.

Daily use of MS Office and Outlook is required. The position requires US citizenship, the ability to pass background checks, and a professional, detail-oriented approach.

Qualifications

• High school diploma or equivalent; related bachelor preferred.
• 1 year of procurement experience preferred.
• CPM certification preferred.
• Excellent customer service.
• Proficient with MS Office and ERP systems.

Responsibilities

• Procure products to meet customer demand.
• Review forecasts and replenishment recommendations.
• Place purchase requisitions and vendor orders.
• Coordinate with vendors to ensure on-time delivery.
• Resolve invoice discrepancies and returns.
• Maintain relationships with suppliers and customers.
• Ensure compliance with SOPs and LEAN practices.

Skills

Customer Service

MS Office

Outlook

Communication

Education

High School Diploma

Bachelor's degree preferred

Tools

MS Office Suite

ERP systems

Job description

Vallen is seeking a Warehouse Customer Service Representative to operate on-site at a customer location, handling procurement, order administration, and vendor coordination. You will ensure timely delivery, resolve discrepancies, and maintain strong supplier and customer relationships.

Daily use of MS Office and Outlook is required. The position requires US citizenship, the ability to pass background checks, and a professional, detail-oriented approach.