On-Site Private Duty Billing & Collections Specialist

Phoenix Home Care & Hospice; Springfield (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Phoenix Home Care & Hospice is seeking an in-office Billing & Collections specialist in Springfield, MO. The role focuses on timely claims submission, error resolution, and follow-up using ARs and EOBs, while maintaining HIPAA compliance.

The position emphasizes clear communication with clients and peers, handling inquiries, and adherence to payer regulations. This is an in-office, non-remote role in a compassionate home care setting.

Qualifications

• Previous billing/collections experience preferred.
• Ability to work independently and in a team.
• Strong organizational and multitasking abilities.
• Good interpersonal and communication skills.
• Willing to take on new tasks and adapt to duties.
• Proficient with basic office equipment and routine bookkeeping.

Responsibilities

• Submit claims and invoices in a timely manner per payer regulations.
• Perform pre-billing error checks and AR follow-up (aging reports, EOBs).
• Communicate with clients and payers by phone or email.
• Identify and correct payment errors using payer-contracted rates.
• Ensure HIPAA compliance in all interactions.
• Handle inquiries and resolve billing/payments concerns from clients.

Skills

Self-motivated

multitask

Independent work

Teamwork

Communication

Job description

Phoenix Home Care & Hospice is seeking an in-office Billing & Collections specialist in Springfield, MO. The role focuses on timely claims submission, error resolution, and follow-up using ARs and EOBs, while maintaining HIPAA compliance.

The position emphasizes clear communication with clients and peers, handling inquiries, and adherence to payer regulations. This is an in-office, non-remote role in a compassionate home care setting.