On-Site Personal Growth Coach (Customer Experience)

Serenity-Healthcare-1; Sugar Land (TX); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

PTO 10 days (15 after year 1)

Paid training

Professional certification

Paid holidays

Job summary

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. This Full-Time on-site role is based in Sugar Land, TX, with paid training and a strong team focus.

Ideal candidates bring 2+ years of full-time experience in any industry and excellent verbal and written communication. You will support participants and maintain a welcoming, organized environment.

Qualifications

• 2+ years of full-time professional experience in any industry.
• Charismatic and professional verbal and written communication skills.
• Strong interpersonal skills with patience and empathy.
• Reliable, punctual, and open to feedback.
• Authorized to work in the United States.
• Ability to pass a background check and drug screening.

Responsibilities

• Provide one-on-one support during scheduled program sessions.
• Operate and monitor specialized program tools and technology (training provided).
• Encourage participants through positive practices such as journaling, goal-setting, and mindfulness exercises.
• Maintain accurate session notes and share updates with team members.
• Ensure each participant’s experience is professional, supportive, and respectful.
• Follow established processes to maintain a consistent experience.

Skills

Verbal communication

Written communication

Interpersonal skills

Punctuality

US work authorization

Background check clearance

Job description

Serenity is hiring Customer Experience Coaches to guide individuals through structured sessions designed to help them build positive habits, stay motivated, and make progress toward personal goals. This Full-Time on-site role is based in Sugar Land, TX, with paid training and a strong team focus.

Ideal candidates bring 2+ years of full-time experience in any industry and excellent verbal and written communication. You will support participants and maintain a welcoming, organized environment.