Patient Registration Coordinator — Flexible Hours & Growth

Behavioral Health Group - BHG; Mobile (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401K match

Tuition reimbursement

Vacation time

Job summary

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers, offering opioid addiction treatment services across 115 locations. BHG seeks a Patient Registration Coordinator to greet patients, verify IDs and insurance, manage accounts, and perform essential clerical tasks in a busy clinic setting.

Reporting to the Program Director or Office Manager, you will handle fee collection, insurance eligibility checks, admissions, scheduling, and weekly/monthly

Qualifications

• High school diploma or equivalent required.
• 1 year of general office clerk experience with basic math and cash handling.
• Excellent verbal and written communication skills.
• Healthcare experience preferred.

Responsibilities

• Greet and assist all individuals entering the treatment center.
• Maintain an organized waiting area.
• Verify patient identification and program participation.
• Inform patients and staff about financial status.
• Collect and account for patient fees, including copays, deductibles, and coinsurance.
• Verify insurance eligibility and authorization.
• Communicate insurance status to patients and assist in resolving concerns.
• Perform weekly and monthly insurance eligibility checks.
• Ensure security of clinic funds and provide financial reports.
• Assist patients with insurance forms.
• Use computer systems for daily accounting and fee collection.
• Complete and distribute weekly reports to relevant management.
• Send monthly statements if applicable.
• Handle third‑party reimbursements (e.g., Medicaid) if needed.
• Perform general clerical tasks and filing.
• Cover reception desk during dispensing hours, answer phones, set appointments, and schedule intakes.
• Schedule patient appointments with the physician.
• Report job‑related issues to the Program Director.
• Maintain chart monitoring system.
• Attend conferences, meetings, and training programs as directed.
• Participate in weekly treatment team meetings to discuss patient issues.

Skills

Verbal communication

Written communication

Customer service

Data entry

Cash handling

Education

High School Diploma or equivalent

Job description

Behavioral Health Group (BHG) is the largest network of Joint Commission-accredited treatment centers, offering opioid addiction treatment services across 115 locations. BHG seeks a Patient Registration Coordinator to greet patients, verify IDs and insurance, manage accounts, and perform essential clerical tasks in a busy clinic setting.

Reporting to the Program Director or Office Manager, you will handle fee collection, insurance eligibility checks, admissions, scheduling, and weekly/monthly