On-Site Patient Experience Coordinator - Impact Focus

Greater Portland Health; South Portland (ME); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance (empr

Health Savings Accounts

Flexible Spending Accounts

Employer paid Life insurance

Short-term and Long-term Disability

403(b) employer match up to 3%

Generous PTO package

Non-CME training reimbursement up to $

Tuition assistance up to $1,500 for 32

Job summary

Greater Portland Health in South Portland, ME is seeking a Patient Experience Coordinator to enhance patient experience through accurate data collection (demographics, insurance, sliding fee) and precise entry into the medical record to support care and billing.

You will review visits for edits to ensure proper Revenue Cycle submission and help implement efficient workflows to improve patient experience. This is an on-site, full-time role with competitive benefits.

Qualifications

• Knowledge of office procedures and terminology.
• Experience in healthcare insurance or medical billing is helpful.
• FQHC environment knowledge is beneficial.

Responsibilities

• Collect demographic and insurance information and enter into the medical record accurately.
• Review completed visits and edit for accurate revenue cycle submission.
• Develop efficient workflows to improve patient experience through accurate data.

Skills

HIPAA knowledge

EMR familiarity (NextGen)

Attention to detail

Effective communication

Education

4–6 years of education/experience in related field

Tools

NextGen EMR

Job description

Greater Portland Health in South Portland, ME is seeking a Patient Experience Coordinator to enhance patient experience through accurate data collection (demographics, insurance, sliding fee) and precise entry into the medical record to support care and billing.

You will review visits for edits to ensure proper Revenue Cycle submission and help implement efficient workflows to improve patient experience. This is an on-site, full-time role with competitive benefits.