Patient Experience Coordinator Onsite with Benefits

Greater Portland Health; Portland (ME); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

FSA

Life insurance

Disability insurance

403(b) match

PTO

Tuition assistance

Training reimbursement

Job summary

Greater Portland Health seeks a Patient Experience Coordinator to join our on-site team in South Portland, ME. This full-time administrative role (32–40 hours) focuses on accurate data capture and efficient workflows to enhance the patient experience.

You will collect and verify demographic and insurance information, review visits for proper submission to Revenue Cycle, and collaborate with patients and staff to ensure compliant, timely billing and communication.

Qualifications

• 4–6 years education or experience in related field.
• Knowledge of HIPAA and office procedures.
• Healthcare insurance and billing knowledge helpful.
• EMR experience, NextGen beneficial.
• FQHC environment knowledge beneficial.

Responsibilities

• Ensure patient demographic and insurance information is collected and entered accurately.
• Review completed visits for accurate submission to Revenue Cycle.
• Contribute to creating and implementing workflows to improve patient experience through accurate data.

Skills

FQHC knowledge

HIPAA regulations

Healthcare insurance knowledge

Medical billing knowledge

Organization & communication

Education

4–6 years education/experience

Tools

NextGen EMR

Job description

Greater Portland Health seeks a Patient Experience Coordinator to join our on-site team in South Portland, ME. This full-time administrative role (32–40 hours) focuses on accurate data capture and efficient workflows to enhance the patient experience.

You will collect and verify demographic and insurance information, review visits for proper submission to Revenue Cycle, and collaborate with patients and staff to ensure compliant, timely billing and communication.