Patient Care Billing & Experience Specialist

Springborn Staffing; Portland (ME); On-site; USD 33,062 - 38,572; Full time

Job summary

A healthcare staffing agency seeks two full-time Patient Care Financial Representatives in Portland, ME. This role entails providing top-notch customer service during patient checkouts and ensuring accurate billing. Ideal candidates will have strong attention to detail, excellent customer service skills, and experience in a healthcare office. The position includes some backup support duties and participation in marketing events. A commitment to HIPAA compliance is essential. Rotating Saturday shifts are required.

Qualifications

• Strong attention to detail and excellent customer service.
• Excellent computer skills and good judgment.
• Strong initiative to work independently and in a team.

Responsibilities

• Ensure patient checkout process with high customer service.
• Resolve billing discrepancies efficiently.
• Collaborate with team members to improve office performance.

Skills

Attention to detail

Customer service

Excellent computer skills

Interpersonal skills

Independent and team player

Tools

Podium

Nextech

Job description

A healthcare staffing agency seeks two full-time Patient Care Financial Representatives in Portland, ME. This role entails providing top-notch customer service during patient checkouts and ensuring accurate billing. Ideal candidates will have strong attention to detail, excellent customer service skills, and experience in a healthcare office. The position includes some backup support duties and participation in marketing events. A commitment to HIPAA compliance is essential. Rotating Saturday shifts are required.