On-Site Patient Care & Scheduling Coordinator

Affinity Eye Care; Strongsville (OH); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

401(k) with Match

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is seeking a Patient Care Coordinator to manage front desk operations and coordinate patient flow. You will support schedule optimization and cross-team communication to ensure a smooth patient experience.

Responsibilities include greeting patients, handling calls and emails, confirming appointments, verifying insurance, and maintaining EMR data with accuracy and confidentiality. This is an on-site, part-time role supporting a busy eye care team.

Qualifications

• High school diploma or equivalent.
• Experience with EMR or practice management systems.
• Strong organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced clinic.
• Maintain patient and practice confidentiality.

Responsibilities

• Greet patients and serve as primary contact.
• Answer calls and respond to inquiries via email or digital channels.
• Schedule patient appointments and optimize provider calendars.
• Send appointment confirmations and reminders to reduce no-shows.
• Verify insurance eligibility and enter patient data into EMR.
• Explain coverage, benefits, and patient financial responsibility.
• Prepare charts and documentation before visits.
• Process charges, co-pays, and payments in EMR.
• Monitor patient flow and adjust schedules as needed.
• Support patient retention through recalls and follow-ups.
• Maintain a clean, organized front office environment.

Skills

Customer service

Appointment scheduling

EMR familiarity

Insurance verification

Multitasking

Clear communication

Education

High school diploma

Tools

EMR software

Job description

AEG is seeking a Patient Care Coordinator to manage front desk operations and coordinate patient flow. You will support schedule optimization and cross-team communication to ensure a smooth patient experience.

Responsibilities include greeting patients, handling calls and emails, confirming appointments, verifying insurance, and maintaining EMR data with accuracy and confidentiality. This is an on-site, part-time role supporting a busy eye care team.