On-Site Patient Care Coordinator - Admin & Patient Support

OTTO BOCK PATIENT CARE LLC; Madison Heights (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Vision

Dental

HSA with employer contribution

FSA options

Company-paid life insurance

Paid Time Off

Company holidays

Floating holidays

DailyPay

Disability coverage

401k match

Job summary

Otto Bock Patient Care, LLC in Madison Heights, MI is seeking an on-site Patient Care Coordinator (PCC) to greet patients, manage scheduling, and ensure documentation flows smoothly. This full-time, on-site role operates on a rotating 4/10 schedule Monday through Friday, supporting the Clinical department in delivering seamless patient experiences.

Responsibilities include front desk support, appointment scheduling, verification of insurance, data entry in the Medical Record system, and basic

Qualifications

• High school diploma or equivalent required.
• Proficient using MS Office and database systems.
• Excellent communication and organizational abilities.
• Experience in customer service or front-desk roles is valued.
• Knowledge of Medicare/Medicaid is preferred.

Responsibilities

• Provide front desk support and greet patients.
• Schedule or modify patient appointments.
• Verify insurance information and assist with authorizations.
• Enter data into the Medical Record system accurately.
• Assist with light shipping/receiving of medical devices.
• Maintain a clean, organized office environment.

Skills

MS Office

Databases

Strong communication

Organizational skills

Time management

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Databases

Job description

Otto Bock Patient Care, LLC in Madison Heights, MI is seeking an on-site Patient Care Coordinator (PCC) to greet patients, manage scheduling, and ensure documentation flows smoothly. This full-time, on-site role operates on a rotating 4/10 schedule Monday through Friday, supporting the Clinical department in delivering seamless patient experiences.

Responsibilities include front desk support, appointment scheduling, verification of insurance, data entry in the Medical Record system, and basic