On-Site Patient Care & Admin Liaison

Excelsia AMM; Pottstown (Montgomery County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO and holidays

Sick leave

Employee Assistance Program

Earned Wage Access

401(k) with employer match

Paid training opportunities

Education Assistance Program

Employee Referral Bonus Program

Job summary

Excelsia Injury Care in Pottstown, PA is seeking an Administrative, Billing, and Collecting specialist to greet patients, check them in, scan and upload records to the EHR, and support chiropractors with documentation workflows.

The role requires a high school diploma, at least 6 months of medical office experience, strong computer skills (Word, Outlook), and the ability to manage schedules, calls, and patient communications while maintaining an organized reception area.

Qualifications

• High school diploma or GED is required.
• Minimum 6 months of medical office administrative experience.
• Proficient with data entry and common software (Word, Outlook).

Responsibilities

• Greet patients and check them in/out with proper customer service etiquette.
• Follow up with confirmation calls and no-show calls.
• Scan and upload paperwork to the EHR and manage records.
• Coordinate administrative support for chiropractic providers.
• Manage patient schedules and prior authorizations to support care flow.
• Maintain reception area and patient rooms in a clean, organized state.

Skills

Excellent communication

Organizational skills

Multitasking

Customer service

Education

High school diploma or GED

Tools

Word

Outlook

Data entry

Job description

Excelsia Injury Care in Pottstown, PA is seeking an Administrative, Billing, and Collecting specialist to greet patients, check them in, scan and upload records to the EHR, and support chiropractors with documentation workflows.

The role requires a high school diploma, at least 6 months of medical office experience, strong computer skills (Word, Outlook), and the ability to manage schedules, calls, and patient communications while maintaining an organized reception area.