Medical Office Assistant: Front Desk & Care Coordination

Advanced Medical Management LLC; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Holiday pay

Education assistance

Job summary

Excelsia Injury Care is seeking a dedicated Front Desk Administrative Assistant to greet patients, check them in and out, and handle routine admin tasks. You will support chiropractors, update medical records in the EHR, and coordinate non-clinical workflows in Pennsylvania scope-of-practice guidelines.

Ideal candidates have a high school diploma or GED, at least 6 months of medical office experience, and solid PC skills (Word, Outlook).

Qualifications

• High school diploma or GED equivalent.
• 6 months+ of medical experience in an administrative physician office setting.
• Basic understanding of medical office procedures.

Responsibilities

• Greeting patients and checking in and out with proper customer service etiquette.
• Following up with confirmation calls and no-show calls.
• Scanning and uploading paperwork to the EHR, requesting hospital records, faxes, updating spreadsheets, and keeping emails up to date.
• Drug screening.
• Supports chiropractors by preparing patients for exams, updating medical records, and facilitating communication and documentation workflows in accordance with Pennsylvania scope-of-practice guidelines.
• Coordinates administrative and non-clinical support for chiropractic providers, including patient intake, chart preparation, and follow-up documentation.
• Assists with the flow of patient care by managing schedules, obtaining prior authorizations, and ensuring chiropractors have complete documentation prior to treatment.
• Serves as a liaison between chiropractic providers and patients for appointment coordination, documentation, and patient education under provider direction.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Data entry

Multitasking

Telephone skills

Education

High school diploma or GED

Tools

Word

Outlook

Job description

Excelsia Injury Care is seeking a dedicated Front Desk Administrative Assistant to greet patients, check them in and out, and handle routine admin tasks. You will support chiropractors, update medical records in the EHR, and coordinate non-clinical workflows in Pennsylvania scope-of-practice guidelines.

Ideal candidates have a high school diploma or GED, at least 6 months of medical office experience, and solid PC skills (Word, Outlook).