Front Office & Patient Care Coordinator

Excelsia AMM; Bethlehem (Northampton County); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO and holidays

Earned Wage Access

Employee Assistance Program

401(k) with employer match

Paid training opportunities

Employee Referral Bonus Program

Job summary

Excelsia Injury Care in Bethlehem, PA is seeking an Administrative Assistant to support front desk, billing, and patient coordination on-site. The role requires strong communication and organizational skills with basic medical office experience.

You will handle patient intake, update the EHR, confirm appointments, and assist chiropractors with documentation while adhering to Pennsylvania scope-of-practice guidelines. A high school diploma and 6 months of medical admin experience are expected.

Qualifications

• High school diploma or GED required.
• 6 months+ of medical administrative experience.
• Basic understanding of medical office procedures.

Responsibilities

• Greeting patients and checking them in/out with good customer service.
• Follow up with confirmation calls and no-show calls.
• Scan and upload paperwork to the EHR, request records, and update spreadsheets.
• Drug screening.
• Keep reception area and patient rooms clean and organized.
• Prepare patients for exams and support documentation workflows with PA scope.
• Coordinate administrative support for chiropractic providers and follow-up documentation.
• Manage schedules and prior authorizations to ensure documentation before treatment.
• Liaise between providers and patients for appointment coordination and education.

Skills

Excellent communication skills

Organizational skills

Data entry

Multitasking

Interacting with doctors and patients

Basic computer skills

Education

High school diploma or GED

Tools

Word

Outlook

EHR systems

Job description

Excelsia Injury Care in Bethlehem, PA is seeking an Administrative Assistant to support front desk, billing, and patient coordination on-site. The role requires strong communication and organizational skills with basic medical office experience.

You will handle patient intake, update the EHR, confirm appointments, and assist chiropractors with documentation while adhering to Pennsylvania scope-of-practice guidelines. A high school diploma and 6 months of medical admin experience are expected.