Medical Assistant & Front Desk Coordinator (Injury Care)

Excelsia Injury Care; West Chester (Chester County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

PTO and holidays

401(k) with employer match

Paid training opportunities

Education Assistance

Employee Referral Bonus

Job summary

Excelsia Injury Care is seeking a Front Desk/Administrative Assistant to support chiropractors and coordinate patient intake in a fast-paced medical office in West Chester, PA. The role involves greeting patients, scheduling, data entry, and maintaining EHR records with attention to accuracy and HIPAA compliance.

Ideal candidates have a high school diploma, at least 6 months of medical office experience, and strong communication and organizational skills.

Qualifications

• Minimum 6 months of medical office experience in an administrative role.
• Ability to manage patient intake and data entry with accuracy and privacy.
• Strong communication and organizational skills; professional bedside manner.

Responsibilities

• Greet patients and check them in/out with courteous service.
• Schedule appointments and manage confirmations and no-shows.
• Scan and upload paperwork to the EHR; request records as needed.
• Maintain organized patient files and updated spreadsheets.
• Support chiropractors by preparing patients for exams and documenting workflows.
• Coordinate non-clinical support for providers and patient intake.
• Assist with authorization requests and ensure complete documentation.
• Serve as liaison between providers and patients for coordination and education.
• Handle basic phone and administrative duties; multi-task effectively.
• Perform other duties as assigned.

Skills

Medical office administration

Patient scheduling

Data entry

Communication

Education

High school diploma or GED

Tools

EHR systems

Microsoft Office (Word, Outlook)

Job description

Excelsia Injury Care is seeking a Front Desk/Administrative Assistant to support chiropractors and coordinate patient intake in a fast-paced medical office in West Chester, PA. The role involves greeting patients, scheduling, data entry, and maintaining EHR records with attention to accuracy and HIPAA compliance.

Ideal candidates have a high school diploma, at least 6 months of medical office experience, and strong communication and organizational skills.