Patient Access & Front Desk Specialist

Froedtert Health; Oak Creek (WI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

401k/retirement plan

Medical, Dental, Vision

Job summary

Froedtert Health in Oak Creek, WI seeks a Patient Access Service Representative to greet patients, assist visitors, and ensure a welcoming, service-oriented experience. You will handle in-person and telephone inquiries with a focus on outstanding customer care.

The role is on-site with standard hours and a 0.6 FTE expectation, supporting a patient-first environment at Froedtert Health facilities.

Qualifications

• Minimum one year experience as receptionist or in a customer service field required.
• High School diploma or equivalent preferred.
• Proficiency in Microsoft Outlook, Excel and Word; EpicCare knowledge preferred.

Responsibilities

• Greet patients and visitors and provide friendly, helpful assistance.
• Answer phones and route inquiries while delivering excellent service.

Skills

Customer service

Communication

Multitasking

Outlook

Excel

Word

EpicCare

Education

High School diploma

Tools

EpicCare

Job description

Froedtert Health in Oak Creek, WI seeks a Patient Access Service Representative to greet patients, assist visitors, and ensure a welcoming, service-oriented experience. You will handle in-person and telephone inquiries with a focus on outstanding customer care.

The role is on-site with standard hours and a 0.6 FTE expectation, supporting a patient-first environment at Froedtert Health facilities.