Patient Access Specialist — Onsite

Froedtert ThedaCare; West Bend (WI); On-site; USD 9,000 - 15,000; Full time

Benefits offered by this job

Paid time off

Growth opportunities

Academic partnership with MCW

Referral bonuses

403b retirement plan

Insurance benefits

Job summary

Froedtert ThedaCare West Bend Hospital is seeking a Patient Access Representative to join our on-site team. This role handles demographic and financial information to initiate patient accounts and ensure clean claims for third-party payors.

Responsibilities include accurate data entry, coordinating patient registrations, and delivering excellent front-line service. Requires at least a year of office and customer service experience and a High School diploma; knowledge of medical terminology is

Qualifications

• Minimum one year of office experience preferred.
• Knowledge of medical terminology preferred.
• Experience with a data entry system in a healthcare environment preferred.
• Minimum one year of customer service experience preferred.

Responsibilities

• Establishes accounts with accurate demographic and financial information to produce a clean claim to the third party payor.
• Ensures that all compliance forms are appropriately completed and documented on the patient's account.
• Efficiently coordinates registrations of all patients.
• Front line staff is the first impression for the Hospital, so excellent customer skills are required.
• Other duties as assigned.

Skills

Accurate data entry

Interpersonal skills

Excellent customer service

Knowledge of medical terminology

Education

High School diploma or equivalent

Tools

Data entry system

Job description

Froedtert ThedaCare West Bend Hospital is seeking a Patient Access Representative to join our on-site team. This role handles demographic and financial information to initiate patient accounts and ensure clean claims for third-party payors.

Responsibilities include accurate data entry, coordinating patient registrations, and delivering excellent front-line service. Requires at least a year of office and customer service experience and a High School diploma; knowledge of medical terminology is