On-site Online Orders & Payments Support Specialist

Levin Furniture & Mattress; Oakwood Village (OH); Presencial; USD 18.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On the job training

Benefits package

Medical/Dental/Vision/Life Insurance

401K with company match

Paid Time Off

Holiday Pay

Merchandise discount

Descripción de la vacante

Levin Furniture & Mattress in Oakwood Village, OH is seeking an Online Sales Support Representative to ensure a seamless online shopping experience from click to delivery. On-site role assisting with orders, payments, scheduling, fraud prevention, chat support, and more.

You will review orders for accuracy, coordinate with internal systems, process payments, help customers with questions, schedule deliveries, and protect the business by flagging suspicious activity.

Formación

• Experience assisting customers and processing orders.
• Ability to review orders for accuracy and coordinate with internal systems.
• Strong attention to detail and organization.

Responsabilidades

• Review website orders to ensure accuracy and readiness.
• Compare online orders with internal systems and correct discrepancies.
• Track direct ship orders and monitor shipping updates.
• Fulfill completed online orders and assist financing partners with needed information.

Conocimientos

Customer service

Attention to detail

Organizational skills

Problem solving

Descripción del empleo

Levin Furniture & Mattress in Oakwood Village, OH is seeking an Online Sales Support Representative to ensure a seamless online shopping experience from click to delivery. On-site role assisting with orders, payments, scheduling, fraud prevention, chat support, and more.

You will review orders for accuracy, coordinate with internal systems, process payments, help customers with questions, schedule deliveries, and protect the business by flagging suspicious activity.