On-Site Office Services & Guest Experience Coordinator

Spsnorthamerica; Washington (District of Columbia); On-site; USD 29,549 - 42,085; Full time

Job summary

SPS is seeking an Office Service Coordinator in Washington, DC—an on-site role focused on welcoming visitors, managing reception, and maintaining a professional, hospitality-driven workplace aligned with SPS service standards. You will coordinate with vendors, monitor maintenance requests, support office relocations and workstation setups, and keep service logs up to date.

Strong communication, customer service, and proficiency in Microsoft Office are essential for success in this fast-paced

Qualifications

• 2–4 years of experience in office services, hospitality, or facilities coordination.
• Exceptional communication and customer service skills.
• Proficiency in Microsoft Office and workplace systems.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Welcome and assist visitors, clients, and vendors with professionalism and warmth.
• Oversee visitor check-ins, badges, and security protocols.
• Maintain a polished and organized reception area.
• Coordinate with vendors for cleaning, maintenance, and supplies.
• Monitor and follow up on maintenance requests and facility issues.
• Support office relocations and workstation setups.
• Manage inventory of office and pantry supplies.
• Ensure meeting rooms and shared spaces are prepared for guests.
• Support meetings, events, and employee engagement initiatives.
• Collaborate with Facilities, IT, and Security teams.
• Act as the primary contact for building management and vendors.
• Coordinate work orders and ensure timely resolution of issues.
• Escalate service issues as necessary.
• Assist with office projects and operational initiatives.
• Track expenses and support the purchasing process.
• Maintain service logs and SOP documentation.

Skills

Communication

Customer service

Hospitality

Facilities coordination

Tools

Microsoft Office

Job description

SPS is seeking an Office Service Coordinator in Washington, DC—an on-site role focused on welcoming visitors, managing reception, and maintaining a professional, hospitality-driven workplace aligned with SPS service standards. You will coordinate with vendors, monitor maintenance requests, support office relocations and workstation setups, and keep service logs up to date.

Strong communication, customer service, and proficiency in Microsoft Office are essential for success in this fast-paced