Office Services Coordinator

Spsnorthamerica; Washington (District of Columbia); On-site; USD 29,549 - 42,085; Full time

Job summary

SPS is seeking an Office Service Coordinator in Washington, DC—an on-site role focused on welcoming visitors, managing reception, and maintaining a professional, hospitality-driven workplace aligned with SPS service standards. You will coordinate with vendors, monitor maintenance requests, support office relocations and workstation setups, and keep service logs up to date.

Strong communication, customer service, and proficiency in Microsoft Office are essential for success in this fast-paced

Qualifications

• 2–4 years of experience in office services, hospitality, or facilities coordination.
• Exceptional communication and customer service skills.
• Proficiency in Microsoft Office and workplace systems.
• Ability to multitask effectively in a fast-paced environment.

Responsibilities

• Welcome and assist visitors, clients, and vendors with professionalism and warmth.
• Oversee visitor check-ins, badges, and security protocols.
• Maintain a polished and organized reception area.
• Coordinate with vendors for cleaning, maintenance, and supplies.
• Monitor and follow up on maintenance requests and facility issues.
• Support office relocations and workstation setups.
• Manage inventory of office and pantry supplies.
• Ensure meeting rooms and shared spaces are prepared for guests.
• Support meetings, events, and employee engagement initiatives.
• Collaborate with Facilities, IT, and Security teams.
• Act as the primary contact for building management and vendors.
• Coordinate work orders and ensure timely resolution of issues.
• Escalate service issues as necessary.
• Assist with office projects and operational initiatives.
• Track expenses and support the purchasing process.
• Maintain service logs and SOP documentation.

Skills

Communication

Customer service

Hospitality

Facilities coordination

Tools

Microsoft Office

Job description

Office Service Coordinator

Washington, DC, US. On-site.

The Office Service Coordinator plays a vital role in creating a professional, efficient, and hospitality-driven workplace environment. This position serves as a central point of contact for employees, clients, and vendors, ensuring that daily office operations are conducted smoothly while consistently adhering to SPS service standards.

Reception & Front-of-House Services

• Welcome and assist visitors, clients, and vendors with professionalism and warmth.
• Oversee visitor check-ins, badges, and security protocols.
• Maintain a polished and organized reception area.

Office Operations & Facilities

• Coordinate with vendors, including cleaning, maintenance, and supply partners.
• Monitor and follow up on maintenance requests and facility issues.
• Support office relocations and workstation setups.
• Manage inventory of office and pantry supplies.

Workplace Experience

• Ensure meeting rooms and shared spaces are fully functional and prepared for guests.
• Support meetings, events, and employee engagement initiatives.
• Collaborate with Facilities, IT, and Security teams.

Vendor & Service Coordination

• Act as the primary point of contact for building management and vendors.
• Coordinate work orders and ensure timely resolution of issues.
• Escalate service issues as necessary.

Administrative Support

• Assist with office projects and operational initiatives.
• Track expenses and support the purchasing process.
• Maintain service logs and Standard Operating Procedure (SOP) documentation.

What We’re Looking For

• 2–4 years of experience in office services, hospitality, or facilities coordination.
• Exceptional communication and customer service skills.
• Proficiency in Microsoft Office and workplace systems.
• Ability to multitask effectively in a fast-paced environment.

Core Competencies

• Commitment to service excellence and a hospitality mindset.
• Meticulous attention to detail and strong organizational skills.
• Professional demeanor and strong interpersonal skills.

Work Environment

This role is site-based and may require standing, walking, and occasional lifting. Flexibility may be necessary for events or extended hours.

Travel

N/A

Compensation

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Pay Range: $26 – $26 USD

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.