On-Site Office & Mail Services Specialist

Ricoh USA, Inc.; Clemson (SC); On-site; USD 32,000 - 52,000; Full time

Job summary

Ricoh USA, Inc. is seeking an On-Site Services Specialist to provide exceptional customer service while supporting mail, print, scanning, shipping/receiving, and general office services across a customer campus in Clemson, SC.

This hands-on role requires reliability, problem-solving, and strong communication with clients. You will operate and maintain copiers, printers, scanners, postage machines, and related equipment, handle document workflows, assist with conference room setups, and ensure

Qualifications

• High school diploma, GED, or equivalent experience.
• Previous experience in office services, mailroom, print, copy, shipping/receiving, or customer support environments preferred.
• Strong customer service and communication skills.
• Basic computer proficiency, including Microsoft Office.
• Ability to operate office equipment and learn new technologies.
• Strong organizational skills and attention to detail.
• Valid driver's license may be required based on location.

Responsibilities

• Support daily mail, shipping/receiving, and package distribution operations.
• Operate and maintain office equipment including copiers, printers, scanners, and postage machines.
• Respond to customer service requests and provide timely solutions.
• Perform scanning, document handling, filing, and records management tasks.
• Assist with conference room and furniture setups.
• Complete print, copy, fulfillment, and finishing projects.
• Deliver completed work throughout the customer site.
• Monitor equipment performance, replenish supplies, and maintain service logs.
• Maintain organized work areas and ensure operational excellence.
• Travel between buildings on the customer campus as needed.
• Support additional office services and workplace functions as assigned.

Job description

Ricoh USA, Inc. is seeking an On-Site Services Specialist to provide exceptional customer service while supporting mail, print, scanning, shipping/receiving, and general office services across a customer campus in Clemson, SC.

This hands-on role requires reliability, problem-solving, and strong communication with clients. You will operate and maintain copiers, printers, scanners, postage machines, and related equipment, handle document workflows, assist with conference room setups, and ensure