On-Site Multifamily Leasing Manager: Lead a Top Team

Jones Lang LaSalle Incorporated; Chicago (IL); On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

401(k) plan with matching company

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated is seeking a Leasing Manager to oversee leasing operations for multi-family properties in Chicago, supervising three or more leasing specialists to meet occupancy and rental goals.

Expected schedule is Monday–Friday 9 AM–6 PM; role is on-site with local market variations. The position emphasizes customer service to residents, clients, and associates, and requires proficiency with property management software like Yardi/RealPage.

Qualifications

• Two to three years of sales and/or customer relations experience.
• Experience in supervisory role and managing staff.
• Financial acumen / experience writing and maintaining budgets.
• Proficient in property management software (Yardi, RealPage) or other similar software.
• Excellent customer service skills with high professionalism.
• Strong grasp of modern technology and day-to-day usage (MS Office).
• Work independently and within a team to build relationships with business partners.

Responsibilities

• Ensure JLL readiness standards are met daily for leasing office, models, vacant units and common areas.
• Collaborate with Regional Marketing Manager to implement marketing strategies and report leasing data.
• Keep social media channels updated; coordinate resident events and neighborhood outreach.
• Input guest cards and leasing information into property management software daily; process rental applications for approval; issue lease documents.
• Oversee move-in process: sign leases, provide move-in information, inspect units for deficiencies.
• Respond to resident inquiries promptly; document and communicate work orders to service staff.
• Conduct service follow-up calls to ensure resident satisfaction.
• Assist with move-outs, transfers, work orders, and complaint processing.
• Support Property Manager to maintain grounds, safety, cleanliness, and appearance of property.

Skills

Sales experience

Customer relations

Leadership

Communication

Technology literacy

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Yardi

RealPage

Job description

Jones Lang LaSalle Incorporated is seeking a Leasing Manager to oversee leasing operations for multi-family properties in Chicago, supervising three or more leasing specialists to meet occupancy and rental goals.

Expected schedule is Monday–Friday 9 AM–6 PM; role is on-site with local market variations. The position emphasizes customer service to residents, clients, and associates, and requires proficiency with property management software like Yardi/RealPage.