Senior Onsite Mail & Copy Services Specialist

Ricoh USA, Inc.; Atlanta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, life insurance

401K and Health Savings Account

Tuition assistance

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist to support on-site operations in Atlanta, GA. You will operate high-volume copiers, perform maintenance and repairs, and handle shipping/receiving, mail, and related duties at customer sites.

The role may involve building setup, light maintenance, and occasional overtime for after-hours emergencies. Ideal candidates will have a high school diploma or GED with 1–2 years of related copy/office equipment experience, valid driver's

Qualifications

• Requires high school diploma or GED and 1-2 years of related work experience.
• Some related copy job experience is preferred.
• May require valid driver's license and minimum auto insurance coverage.

Responsibilities

• Runs high volume copy machines and performs binding/finishing work.
• Ensures convenience copiers are working properly, checking quality via daily inspections; clears paper jams.
• Performs repair service on customer copier equipment.
• Maintains records for management reports and inventories of supplies needed.
• Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points.
• Calculates charges for jobs performed and maintains billing logs.
• Responds to and coordinates all service calls required by customer.
• May travel between customer's buildings.
• Maintains daily meter and service logs.

Skills

Customer relations

Verbal communication

Troubleshooting

Independent work

Problem solving

Education

High School Diploma or GED

Job description

Ricoh USA, Inc. is seeking a Senior On-Site Service Specialist to support on-site operations in Atlanta, GA. You will operate high-volume copiers, perform maintenance and repairs, and handle shipping/receiving, mail, and related duties at customer sites.

The role may involve building setup, light maintenance, and occasional overtime for after-hours emergencies. Ideal candidates will have a high school diploma or GED with 1–2 years of related copy/office equipment experience, valid driver's