On-Site Mail & Admin Services Associate

IST Management Services, Inc.; Jacksonville (FL); On-site; USD 18,000 - 26,000; Full time

Job summary

IST Management Services, a leading business process outsourcing company, is seeking a Mail Services Office Associate for our Jacksonville site. The role focuses on on-site mail and package handling, plus broader administrative support, leveraging prior customer service experience.

Team players who are willing to train will thrive in this environment. The position is on-site in Jacksonville, FL with standard weekday hours.

Qualifications

• 2-3 years of related customer service or office support experience preferred.
• Strong communication skills, both written and verbal.
• Professional appearance and demeanor; able to meet attendance policy.

Responsibilities

• Process, sort, and distribute incoming mail to employees and departments.
• Handle outgoing packages and coordinate pickups with carriers (UPS, FedEx, post office).
• Provide strong customer service and administrative support to the Jacksonville site.
• Assist with walking courier route coverage; back up receptionist as needed.
• Follow confidentiality guidelines to protect data and information.

Skills

Customer service

Team spirit

Willing to train

Education

High school diploma or GED

Tools

Microsoft Office

Job description

IST Management Services, a leading business process outsourcing company, is seeking a Mail Services Office Associate for our Jacksonville site. The role focuses on on-site mail and package handling, plus broader administrative support, leveraging prior customer service experience.

Team players who are willing to train will thrive in this environment. The position is on-site in Jacksonville, FL with standard weekday hours.