On‑Site Mail, Shipping & Reception Specialist

IST Management Services, Inc.; Cambridge (MA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

STD

LTD

Life insurance

401k

Paid time off

Bonus incentives

Job summary

IST Management is seeking the next Office Services Specialist to join our Cambridge team. The Office Services Specialist will be responsible for assisting with the daily Mail, Hospitality and Shipping Support services on-site.

Ideal candidates have high customer service values, possess strong organizational abilities, are proficient in Microsoft Word and Excel, and are ready to grow in their professional facilities and office services career!

Qualifications

• High school diploma or equivalent (GED).
• Prior experience in customer service and/or an office setting preferred.
• Hospitality experience a plus.
• Proficiency with Microsoft Excel and Word required.
• Excellent communication skills both verbal and written.
• Ability to work individually or in a team environment.
• Ability to meet employer's attendance policy.
• Valid driver's license and/or reliable transportation to and from work.
• Lifting up to 50 pounds.

Responsibilities

• Mailroom services: assist with on-site mailroom operations and processing.
• International shipping: prepare packages, labels, and manage vendor relations.
• Hospitality: maintain common areas and kitchen; stock supplies.
• Reception coverage: greet clients, answer phones, direct calls.
• Maintain high levels of customer care with a friendly attitude.
• Handle time-sensitive material such as confidential packages.
• Maintain copier equipment and related facilities tasks.
• Adhere to business procedure guidelines and safety procedures.
• Take direction from supervisor or site manager.
• Participate in cross-training and perform other duties as assigned.

Skills

Customer service

Organizational skills

Microsoft Word

Microsoft Excel

Communication skills

Teamwork

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Job description

IST Management is seeking the next Office Services Specialist to join our Cambridge team. The Office Services Specialist will be responsible for assisting with the daily Mail, Hospitality and Shipping Support services on-site.

Ideal candidates have high customer service values, possess strong organizational abilities, are proficient in Microsoft Word and Excel, and are ready to grow in their professional facilities and office services career!