On-Site Loan Processor | Customer-Focused Mortgage Coordinator

Talentify; Baltimore (MD); On-site; USD 55,000 - 65,000; Full time

Job summary

NVR Mortgage is seeking a detail-oriented Loan Processor to support Ryan Homes, NVHomes and Heartland Homes customers on-site at our offices. You will liaise with borrowers, sales teams, and underwriting to provide a smooth home-buying experience.

The role emphasizes strong communication, organization, and ability to manage multiple loan files through the full loan lifecycle. Equal opportunity employer with competitive benefits.

Qualifications

• Excellent customer service, and strong oral and written communication skills.
• Strong organization skills, attention to detail, and ability to multi-task.
• At least 2 years of experience processing loans, preferred.
• Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

• Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
• Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
• Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
• Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
• Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department

Skills

Customer service

Communication

Organization

Attention to detail

Multi-tasking

Loan processing experience

Job description

NVR Mortgage is seeking a detail-oriented Loan Processor to support Ryan Homes, NVHomes and Heartland Homes customers on-site at our offices. You will liaise with borrowers, sales teams, and underwriting to provide a smooth home-buying experience.

The role emphasizes strong communication, organization, and ability to manage multiple loan files through the full loan lifecycle. Equal opportunity employer with competitive benefits.