Mortgage Loan Processor - Empower Homebuyers (On-Site)

NVR, Inc.

Franklin (TN)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

NVR, Inc. is seeking a Loan Processor for its NVR Mortgage division to work with homebuyers from Ryan Homes, NVHomes and Heartland Homes. You will liaise between borrowers, the sales team, and underwriting to ensure a smooth home-buying experience.

This on-site role supports families in our local community and offers opportunities for growth. The position emphasizes excellent customer service, strong communication, and meticulous loan file management as you guide customers through the mortgage

Qualifications

Excellent customer service and strong oral and written communication.
Strong organization skills with attention to detail and ability to multi-task.
At least 2 years of experience processing loans, preferred.
Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred.

Responsibilities

Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
Maintain ongoing communication with NVR Mortgage and Homebuilding staff throughout the entire loan process
Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans
Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department