On-Site IT & VoIP Deployment Technician

Insight Global (United States); Tennessee; On-site; USD 21,000 - 30,000; Full time

Job summary

Insight Global in the United States is seeking an IT Technician to support a leading transformer manufacturing organization. The role focuses on IT hardware deployments, IP phones, desktops, monitors, and related endpoint equipment, with onsite installation and basic end-user support during deployment.

You will install, connect, configure, and validate devices, troubleshoot basic connectivity and device issues, and assist with VoIP provisioning.

Qualifications

• Hands-on experience installing IT hardware such as IP phones, desktops, monitors, or workstations.
• Experience with VoIP/IP phones, telecom equipment, or business phone systems.
• Basic troubleshooting of connectivity, power, device registration, and hardware resets.
• Understanding of network connectivity and connecting endpoints to a network.
• Willing to install, move, connect, and validate IT equipment throughout the day.
• Ability to provide basic technical support to end users.
• Must work onsite and perform repetitive equipment installations.
• Wear steel-toe safety shoes and safety glasses.

Responsibilities

• Install, move, connect, and validate IT hardware including IP phones, desktops, monitors, workstations, and related endpoint equipment.
• Deploy and configure VoIP/IP phones and connect devices to the existing network environment.
• Troubleshoot basic connectivity, power, registration, configuration, and device reset issues.
• Support phone provisioning, extensions, number configuration, and related business phone system activities as needed.
• Assist with hardware refresh, VoIP migration, and deployment activities across the organization.
• Provide basic technical support to end users during installation and deployment activities.
• Verify equipment functionality following installation and escalated technical issues when necessary.

Skills

IT hardware deployment

VoIP/IP phones

Basic troubleshooting

Network connectivity

End user support

Onsite work

Safety footwear

Work schedule 7-4

Job description

Insight Global in the United States is seeking an IT Technician to support a leading transformer manufacturing organization. The role focuses on IT hardware deployments, IP phones, desktops, monitors, and related endpoint equipment, with onsite installation and basic end-user support during deployment.

You will install, connect, configure, and validate devices, troubleshoot basic connectivity and device issues, and assist with VoIP provisioning.