On-Site IT Deployment Technician – Imaging & Setup (Tampa)

Insight Global (United States); Tampa (FL); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

Insight Global is seeking a Deployment Technician to join one of our client's internal IT teams. This role involves deploying, configuring, imaging, and installing desktop and laptop equipment across multiple Tampa Bay locations.

You will prepare and deploy new hardware, set up workstations and peripherals, and manage inventory while ensuring users are onboarded with properly configured technology. The ideal candidate has 1-2 years of deployment support experience, strong customer service

Qualificações

• 1-2 years hands-on Desktop Support or Deployment experience.
• Experience troubleshooting Windows workstations and laptops.
• Experience with hardware setup, deployment, imaging, and device troubleshooting.
• Experience supporting Microsoft 365 applications.
• Experience troubleshooting printers, peripherals, docking stations, monitors, and mobile devices.
• Strong customer service and communication skills for non-technical users.
• Experience creating, updating, and resolving tickets in an IT ticketing system.
• Active driver’s license and ability to work onsite and travel between Tampa-area locations.
• CompTIA A+ and ITIL certifications are highly preferred.

Responsabilidades

• Deploy, configure, image, and install desktop and laptop equipment across locations.
• Prepare and deploy new hardware and set up workstations and peripherals.
• Perform device refreshes and equipment replacements.
• Manage inventory and track assets.
• Onboard users with properly configured technology.

Conhecimentos

Desktop Support

Deployment support

Windows OS

Hardware setup & imaging

Microsoft 365

Printers & peripherals

Customer service

IT ticketing system

Driver's license

CompTIA A+

ITIL

Descrição da oferta de emprego

Insight Global is seeking a Deployment Technician to join one of our client's internal IT teams. This role involves deploying, configuring, imaging, and installing desktop and laptop equipment across multiple Tampa Bay locations.

You will prepare and deploy new hardware, set up workstations and peripherals, and manage inventory while ensuring users are onboarded with properly configured technology. The ideal candidate has 1-2 years of deployment support experience, strong customer service