Industrial IT Support Technician

Harris Geospatial Solutions; West Palm Beach (FL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Job summary

L3Harris Technologies in West Palm Beach, FL is seeking an experienced Desktop Support Technician to provide on-site technical consultation and hands-on support to users and engineering teams. The role partners with stakeholders to evaluate IT needs, assess risks, and implement solutions that ensure system uptime and data integrity.

The position requires strong analytical skills, the ability to lead technology improvements, and the capacity to work in a production-critical environment.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

Responsibilities

• Assist users on-site to determine tools needed to support their work.
• Identify hardware, software, and technology solutions to support operations.
• Evaluate tech risks and propose reliable solutions to reduce disruption.
• Provide guidance to teams on technology decisions and improvements.

Skills

Hardware troubleshooting

Software troubleshooting

Networking basics

ServiceNow

Remote management tools

Monitoring software

Education

High School Diploma or equivalent

Tools

ServiceNow

Job description

L3Harris Technologies in West Palm Beach, FL is seeking an experienced Desktop Support Technician to provide on-site technical consultation and hands-on support to users and engineering teams. The role partners with stakeholders to evaluate IT needs, assess risks, and implement solutions that ensure system uptime and data integrity.

The position requires strong analytical skills, the ability to lead technology improvements, and the capacity to work in a production-critical environment.