On-Site Industrial IT Support Technician

Harris Geospatial Solutions

Camden (AR)

On-site

USD 50,000 - 70,000

Full time

5 days ago

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Job summary

L3Harris Technologies is seeking an experienced Desktop Support Technician to deliver advanced on-site IT consultation for users across manufacturing and engineering teams. You will help evaluate technology needs, assess risks, and implement IT solutions to keep systems up, secure, and resilient.

Key responsibilities include analyzing performance, recommending hardware/software, and guiding business teams on technology choices.

Qualifications

Requires a High School Diploma or equivalent with 8+ years of relevant experience or 2 years post-secondary/Associates with 4+ years related experience.

Responsibilities

Work with users to understand technology needs and determine tools required to support their work.
Identify and recommend hardware, software, and technology solutions to help the business operate effectively.
Evaluate technology risks and identify solutions that reduce disruption and improve reliability.
Provide guidance to manufacturing, engineering, and other teams regarding technology decisions and solutions.
Review existing technology and recommend improvements, standards, and long-term solutions.
Determine when technology should be purchased, upgraded, replaced, or retired.
Compare options and recommend solutions meeting business and operational requirements.
Lead technology improvement efforts to reduce operational risk and improve efficiency.
Analyze system performance and capacity requirements to identify root causes of issues.
Recommend improvements to configurations and processes for reliability, security, and compliance.
Prioritize and lead technology improvements to support operations and minimize disruption.