On-Site IT Systems & Applications Specialist I

UTHealth Houston; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

100% paid medical premiums for ourfull

Generous time off

Longevity Pay

Retirement/pension plan

Gym membership discounts and wellness

Other employee discounts

Resources for child and elder care

Plus many more!

Job summary

UTHealth Houston’s Information Services team is seeking a Systems & Applications Specialist I to provide technical support for software, applications, security, and systems issues across multiple departments and user environments. This on-site role will primarily support the Psychiatry Department and School of Nursing, with an office based in the School of Nursing building.

The position requires hands-on troubleshooting, end-user support, and effective communication.

Qualifications

• Associate's degree required or equivalent with 2+ years of technical support experience.
• Experience troubleshooting software, hardware, and end‑user issues.
• Excellent communication and ability to train users.

Responsibilities

• Provide first‑level support for software, applications, and systems.
• Troubleshoot hardware/software issues and assist end users.
• Support Windows, MacOS, and iOS devices; manage basic IT equipment.
• Assist with software updates, rollouts, and security compliance.
• Maintain IT inventory records and assist with asset management.

Skills

Good communication

Verbal communication

Written communication

CompTIA A+

Education

Associate's Degree

Job description

UTHealth Houston’s Information Services team is seeking a Systems & Applications Specialist I to provide technical support for software, applications, security, and systems issues across multiple departments and user environments. This on-site role will primarily support the Psychiatry Department and School of Nursing, with an office based in the School of Nursing building.

The position requires hands-on troubleshooting, end-user support, and effective communication.