On-Site IT Support Technician | Flexible, On-Demand

Axiom Technologies; Appleton (WI); On-site; USD 42,000 - 63,000; Full time

Job summary

Axiom Technologies in Wisconsin is seeking an IT support technician to coordinate activities and provide onsite/on-call assistance to end-users within the desktop computing environment, ensuring timely and accurate service delivery.

The role includes troubleshooting Windows OS, printer support, and MS Office tools, with travel 10-20 miles and a flexible, customer-focused approach in high-pressure situations.

Qualifications

• Foundational IT support capabilities across Windows/macOS environments.
• Hardware/Software installations and deployment tooling familiarity.
• Strong customer-facing and problem-solving skills.

Responsibilities

• Coordinate IT support activities from simple tasks to complex plans.
• Provide onsite/on-call end-user assistance to ensure timely, accurate service delivery.

Skills

Windows troubleshooting

Printer support

MS Office

Customer service

Communication skills

Time management

On-site support

Conflict resolution

Education

PC/Laptop OEM Maintenance Certification

CompTIA A+ Certification

MCITP (Desktop)

MOS Certification

Tools

SCCM

Active Directory

Exchange

Job description

Axiom Technologies in Wisconsin is seeking an IT support technician to coordinate activities and provide onsite/on-call assistance to end-users within the desktop computing environment, ensuring timely and accurate service delivery.

The role includes troubleshooting Windows OS, printer support, and MS Office tools, with travel 10-20 miles and a flexible, customer-focused approach in high-pressure situations.